Frequently asked questions

Making an application

What will I need to make my application online?

Do you accept job applications from overseas applicants?

Who should I address my cover letter to?

What do I need to include in my CV and cover letter?

Will I be able to add/update referee details?

Can I apply for more than one job at the same time?

What time of the day do applications close?

Can I save my documents so that I can use them again for making applications?

How do I set up a Job Alert?

What is the casual talent pool/how do I register?

How do I deactivate my talent pool account?

What happens with my personal information?

Problems with the online application system

Where is the sign-in button/how do I sign in?

Why won’t my CV upload?

What if I have additional documents?

How do I delete a CV already submitted?

How do I amend my CV or add a cover letter after I’ve applied?

The application process

When are the referees contacted?

How will I be contacted?

Can I ask to be contacted by phone?

How do I withdraw my application?

How soon can I expect to hear from Massey?

Will I be informed if my application is unsuccessful?

The interview process

What am I required to bring to the interview?

What kind of assessment techniques does Massey University use?

What kind of interview approach does Massey follow?

What kind of interview questions can I expect to be asked?

Will there be a selection committee?

Is support allowed at the interview?

After the interview

Will I be required to undertake any kind of checks?

What happens if I am selected for a position?

Why was my application unsuccessful?

How do I cancel my Job Alerts?

What will I need to make my application online?

To complete your application online, please make sure that you have a current curriculum vitae (CV) and cover letter in Microsoft Word, RTF or PDF format suitable for uploading. Your documents should include the names and contact details of at least two suitable referees, and at least one contactable current or previous employer.

Please upload documents you wish to use before making an application. New documents cannot be added while making an application.

You will also be asked to complete the Massey University Application Form online. The information you provide will be used by Massey to assist in considering your suitability for the position you are applying for. 

Do you accept job applications from overseas applicants?

Applications are accepted from all around the world. Please note that all jobs are based on New Zealand time/date, so take care with overseas time changes when submitting your application. If you don’t currently have permission to work in New Zealand, you will need to have the appropriate permission in place before you start work.

Immigration criteria and process will depend on whether the position is deemed a skill shortage area by the New Zealand Immigration Service. See the Immigration New Zealand website.

Who should I address my cover letter to?

Address your cover letter: "To whom it may concern", unless the contact person’s name is specifically mentioned within the advertisement.

What do I need to include in my CV and cover letter?

You will need to include written evidence about your experience, performance, skills, knowledge and qualifications in relation to the key accountabilities and personal specifications that are identified in the job description and advertisement. Massey is looking for evidence that you meet each of these important requirements for the position and this information will need to be clearly evident in your covering letter and curriculum vitae.

Will I be able to add/update referee details?

Referees are not contacted without your prior consent.

Can I apply for more than one job at the same time?

Yes, you can. You will need to submit a separate application for each job.

What time of the day do applications close?

Applications can close at a variety of times, so please check the time and date stated on the position page.

Can I save my documents so that I can use them again for making applications?

Yes you can, just register an account. Registering an account makes it easier for you to find and apply for other jobs with us, and it makes it easier for us to find you.

When you create an account and enter your personal details you can also enter the details of your referees, upload covering letters, resumes, and other types of documents, and automatically use these details when making applications.

To register an account with us click Create an account on the left-hand side of our Current Vacancies page and then follow the instructions provided.

How do I set up a Job Alert?

You can set up an automatic notification to inform you as new roles become available. From your profile on our career site, please follow these steps:

  • Log in to your account
  • On the 'My Account' page under 'Job Alerts for Advertised Positions’, click on 'add a new job alert'
  • Set your search criteria
  • Click Search
  • Click on 'save this search'. You will now be emailed with any new roles fitting your search criteria

Once you have registered for job alerts, you can also submit your CV and information to the casual talent pool by logging in to ‘My Account’ and selecting ‘edit you casual and temporary work profile’.

What is the casual talent pool/how do I register?

To be considered for casual, short-term temporary, or contact work at Massey, you can register your details in the casual talent pool.

To register click on the link below and fill out the registration form:

When you have completed the registration form and uploaded your CV, an activation email will be sent to the email address you specified in the registration process. Once you activate your account, you can log in to your casual talent pool profile and update your details.

To ensure your details and CV are as up-to-date as possible, we recommend signing in to your account at least once a month.

How do I deactivate my talent pool account?

If you decide you no longer wish to be considered for casual, short-term temporary, or contact work at Massey you can deactivate your account to stop your details from appearing when managers search the talent pool.

To do this, log on to My Account and click on the “Manage your talent pool privacy settings’ link. Deselect the “I'd like to be included in the casual workforce talent pool” box and click “Update”. This will exclude you from any talent pool searches whilst allowing your account to remain available if you decide to re-join the talent pool at a later date. 

What happens with my personal information?

Your information is collected for the purpose of assessing your suitability for employment with Massey University. If your application is successful it will be retained on your personal file, otherwise the information provided by you in your application will be destroyed.

Health information is required to assist the university to meet its obligations under the Health and Safety at Work Act and the Injury Prevention Rehabilitation and Compensation Act, and to assess your ability to do the job.

Where is the sign-in button/how do I sign in?

The sign-in box is on the left-hand side of the Current Vacancies page. This box can also be used to sign-in to your casual talent pool account.

Why won’t my CV upload?

The online employment site only accepts documents and attachments in the .doc,  .docx,  .rtf and .pdf formats. Files are accepted up to a maximum of 2 MB.

What if I have additional documents?

Email your additional documents to recruitment@massey.ac.nz.

How do I delete a CV already submitted?

To delete a CV please email your request to recruitment@massey.ac.nz.

How do I amend my CV or add a cover letter after I’ve applied?

You cannot amend a submitted CV or cover letter online. However, you can email recruitment@massey.ac.nz with your updated CV and/or cover letter, and we will replace your old documents with the new ones. Please include the reference number of the job you applied for when you send the email.

When are the referees contacted?

Referees will not be contacted unless your application is under genuine consideration for the vacancy following the interview process. However, in the case of senior academic positions (e.g. Associate Professor and above) the referee reports for short-listed candidates may be requested prior to the interview process.

How will I be contacted?

You will be contacted via the preferred method of contact (letter or email) indicated by you in your application for employment form.

Can I ask to be contacted by phone?

We only contact shortlisted candidates via telephone. During the initial screening stage, the response can only be sent out via email or letter.

How do I withdraw my application?

Please email recruitment@massey.ac.nz, and include the job reference number for the position that you wish to withdraw your application from.

How soon can I expect to hear from Massey?

The time can vary between one and four weeks. Massey University aims to complete the recruitment process as quickly as possible, however, there are often large numbers of candidates and departments may take more time in the shortlisting process to ensure they have chosen candidates who will be best suited to the role.

Will I be informed if my application is unsuccessful?

We review all applications after the closing date. If your application has been unsuccessful, you will be notified via email.

What am I required to bring to the interview?

Please bring a copy of your CV, any relevant copies of your qualifications and your passport to show that you have proof of eligibility to work in New Zealand.

If additional pre-employment checks are required for the position, you will also need to bring the completed forms.

What kind of assessment techniques does Massey University use?

Although the majority of departments use interviews and referee reports as their key selection methods, you may be required to participate in additional assessment techniques such as demonstration lectures, seminars, problem solving exercises and psychometric evaluation if relevant to the position you are applying for.

What kind of interview approach does Massey follow?

Massey uses structured formal interviews as part of the selection process. The interview is designed to provide valuable information about your personal qualities and will give you an opportunity to elaborate and/or verify information concerning your skills and abilities.

What kind of interview questions can I expect to be asked?

The interview questions will depend on the role you have applied for. However, the interview will be a planned, well structured discussion, centred on issues of direct relevance to the stated selection criteria. The questions you will be asked are designed to allow you to give examples of what you have done in a situation similar to those you will encounter in the position you are applying for. Although all short-listed candidates will be asked the same core interview questions (to ensure consistency and to enable a direct comparison between candidates) supplementary questions may be asked to clarify issues or to obtain further information.

Will there be a selection committee?

Whether a selection committee is used, and the size of the selection committee, will vary and depends on the level of the position to be filled. As a guideline a minimum of three committee members is common. The selection committee will meet the University’s obligation as an EEO employer and will include appropriate gender and ethic representation.

Is support allowed at the interview?

You have the opportunity to be supported at the interview by a support/whanau person or group if you choose. If you intend to bring a whanau person or group with you, please let the Massey person arranging the interview know, so arrangements may be made.

You will be responsible for any expenses involved in bringing a support person or whanau group to the interview.

Will I be required to undertake any kind of checks?

Depending on the position you may also be required to complete pre-employment checks such as the Criminal and Traffic Convictions (Security) Check and/or Credit History Check and/or Health Assessment Check. These requirements will be acknowledged in the personal specification section of the job description when the position is advertised. In some cases all shortlisted applicants will be required to complete these pre-employment checks, however generally only the preferred applicant will be required to complete these.

You will be advised well in advance either through the advertising of the position, in the job description or verbally by the interview convener, if the position you are applying for will be required to be assessed in any of these ways.

What happens if I am selected for a position?

If you are selected as the ‘best suited’ person for the position you will be contacted as soon as possible after the selection process is completed, and an offer of employment will be made to you in writing. You will need to accept this in writing and return the letter of offer, and your acceptance, to Massey.

Why was my application unsuccessful?

Due to the significant number of applications that Massey University receives, we are unable to provide individualised feedback to applicants who did not reach the shortlisting stage.

In most cases, not being shortlisted means that due to the number of applications received, managers were able to very closely match the requirements. Sometimes applicants with relevant experience are not able to be considered for interview.

How do I cancel my Job Alerts?

To remove Job Alert notifications please log in to your account. Go to the 'My Account' page and click on the red X next to your saved search. This will remove any future notifications from being emailed to you.

Massey Contact Centre Mon - Fri 8:30am to 5:00pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat Staff Alumni News Māori @ Massey