Health and Counselling

Being a successful student isn't just about academics - need to look after yourself as well.  We offer a range of services and support options.

 Campus health, medical and counselling services

The Health and Counselling Centre is designed to provide students with a comprehensive range of professional and confidential health services. These services are aimed to keep you active, healthy and able to achieve your goals at University. 

In an emergency or life threatening situation please contact 111. 

Each campus has a dedicated team of professionals, including highly skilled counsellors, nurses, doctors and a physiotherapist who are able to assist you. We have skilled practice nurses available full time for appointments and telephone advice.  

Individual Counselling: We provide one-to-one counselling if this is appropriate. If you would like to book an individual session you need to complete an initial on-line confidential questionnaire (paper versions are also available from the Student Counselling Service) to provide us with a better understanding of your needs, expectations and of how counselling can be helpful to you.

Within three days of our receiving the completed questionnaire, we will contact you.


Applying for Aegrotats

Illness or distressing unforeseen circumstances of one sort or another can occur at the most inconvenient times. For students this would be particularly so around exam times. The university has procedures in place to allow examiners to take these factors into account when marking courses. If you find yourself in this awkward situation then you can access the impaired performance or aegrotat pathway by making an appointment with either the Counselling Service or the Health Service on your campus. The staff will explain to you exactly what is involved in this process. Read more information on Aegrotat and Impaired Performance application.

Ways of Wellness (WOW) seminars

Ways Of Wellness (WOW) seminars are specifically designed to support student development, growth and academic success. For many students university study is the first time they have taken charge of their own futures, and responsibility for their choices, goals and successes. For mature and part-time students challenges can include balancing work and children with study time which can put a lot of stress on students, and their partners and families

Most students experience ups and downs – times when they will feel excited and exhilarated, and other times when they might feel confused and uncertain. The WOW Seminars will introduce students to skills and knowledge that could make their journey through university easier and more meaningful, successful and memorable. WOW Seminars are live on Massey Connect. Students can also attend in person on the Manawatu Campus. Registration is optional.


We have a comprehensive repository of resources available you to online.  The Counselling Resources on the Web (CROW) web pages ( provide you with the opportunity to browse resources and material at your own pace. 

Topics include:

Alcohol & Drugs

Anxiety & Stress

Bereavement and Grief





Eating Disorders


Health & Wellness

Helping a Friend


Self Esteem

Self Injury and Suicide


Study and exams

Traumatic Incidents


Information for staff

Being at University is a unique, challenging and stressful experience. Most students experience stress during the course of their university career, and while many cope successfully, others may need additional support. First year students in particular, may not have adequate academic or interpersonal skills and may not be sufficiently assertive to approach their lecturers when in difficulty.

For more information on how you can help please view our information for staff pages. 

Frequently asked questions

If you have any questions about our services, you'll probably find the answer in our very comprehensive frequently asked questions section.  If not, please give your local campus a call (contact details on right hand side).

Albany Campus Contacts

Normal opening hours
Monday - Friday
8.30 a.m. - 5 p.m.

Level 2, Student Central
Auckland Campus

Phone (on campus): 43700
Phone (off campus): (09) 213 6700
Fax: (09) 447 0518


Manawatu Campus Contacts

Normal opening hours:
Monday to Friday 8.30 am to 5.30 pm

Semester break opening hours:
Monday to Friday 8.30am to 4.30

Level 1 Registry
Turitea Road
Manawatu Campus

Phone (on campus): ext 85533
Phone (off campus): (06) 350-5533

Counselling email address:
Medical Centre email address:


Wellington Campus Contacts

Normal opening hours
Monday to Friday
8.30am to 4.30pm

Student Health Centre (SHCC) Third Floor, Student Services Building,

Phone (on campus): ext 63030
Phone (off campus): (04) 979-3030


Massey Contact Centre Mon - Fri 8:30am to 5:00pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey